FAQ'S and Policies

What is your return Policy? 

At Serenity Spa, we guarantee our products, 100%. If you have an issue with a product-contact us right away and we will make it right! 

Call us at 502-245-6484 or send us an email at serenityspainfo@gmail.com

What is a Virtual Consultation

A virtual consultation is perfect for someone who can not get in to see a Professional Esthetician or Massage Therapist because they are immune compromised, live too far away, or do not want to have an In Person Massage, Body Treatment or Facial.

In a  Virtual Skin Care Consultation, you will meet face to face with an Esthetician, who will be able to see your skin and make recommendations for products or services to help. You can ask questions, find out what you can do to correct or repair your skin. She will recommend a Skin Care Routine based on your needs.

In a Virtual Pain Relief Consultation, you will meet Face to Face with a  Massage Therapist who can see where you are out of alignment, and make recommendations for products and services to help. 

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